What You'll Do:
* Lead from the front, creating a customer experience that is unforgettable and uniquely Princess Polly
* Drive the performance of a high volume, high energy store, delivering on key KPIs including conversion, ATV and UPT
* Build, coach and inspire a team who live and breathe Polly, lifting capability and confidence every day
* Oversee stock flow, replenishment and sell‐through to maximise availability and keep the store shoppable at all times
* Deliver visual merchandising and presentation standards that are iconic, on brand and always inspiring
* Manage rostering, wage control and scheduling to balance customer experience with commercial performance
* Ensure compliance, reporting, cash handling and loss prevention are executed with precision and accountability
* Partner with our National Retail Manager and HQ teams to bring campaigns and activations to life in store
* Celebrate the wins, fuel the vibe and make every shift one the team wants to be part of
Who You Are:
* An experienced retail leader with proven success managing a high volume or flagship store
* Customer obsessed with a natural instinct for creating unforgettable in‐store moments that connect with our community
* Commercially sharp with a track record of delivering results and managing costs while keeping the customer experience front and centre
* You have strong visual merchandising capability with a solid understanding of VM principles and how to bring campaigns and product stories to life in store
* A coach and motivator who develops talent, builds capability and inspires high performance across your team
* Hands on, resilient and full of energy, you thrive in fast paced environments and lead from the front.
What's In It For You:
* The opportunity to lead our Pacific Fair store, right here on the Gold Coast where it all began, shaping the future of Princess Polly retail in Australia.
* A chance to shape the in‐store experience and influence the blueprint for future stores nationwide
* Competitive salary, incentives and exclusive team perks
* Ongoing career development and progression as our retail network grows
* Build your own team that lives and breathes fashion, culture and community
* Be part of a culture that is energetic, inclusive and customer obsessed
Princess Polly is an Equal Opportunity Employer (EOE). We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us – different makes us better.
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