Overview
Crestmead, QLD | Full-time | ASSA ABLOY Entrance Systems Industrial Pty Ltd
About the Role
ASSA ABLOY Entrance Systems Industrial Pty Ltd is seeking a motivated and technically minded Technical Service Sales professional to join our Queensland team. Reporting to the State Manager (Qld/NT), this role will provide technical advice, estimating, and sales support while managing customer relationships to drive profitability, service excellence, and customer satisfaction.
Key Responsibilities
* Provide high-level technical support and advice to customers, service technicians, and subcontractors.
* Deliver accurate estimates and sales proposals to meet customer needs and company objectives.
* Resolve technical issues and customer complaints in collaboration with Service Operations.
* Develop strategies to enhance service efficiency, productivity, and customer satisfaction.
* Provide training and guidance to service personnel and subcontractors.
* Support effective job scheduling, resource allocation, and field cost monitoring.
* Ensure compliance with health, safety, and company policies.
What We're Looking For
* 3–4 years' experience in a service, operations, or technical role within the service, building, or construction industry.
* Strong technical knowledge and ability to understand service business processes.
* Excellent communication skills with the ability to engage customers and colleagues.
* Proficiency in MS Office Suite.
* A proactive, dynamic, and team-oriented approach.
Why Join Us?
At ASSA ABLOY Entrance Systems, we open doors to new opportunities. You'll be part of a global leader in access solutions, working with a supportive team in a dynamic and challenging environment where your expertise will make a real impact.
How to Apply
If you're ready to take the next step in your career and join a company committed to innovation, service excellence, and customer satisfaction, we'd love to hear from you.
Application questions
Your application will include the following questions:
* Which of the following statements best describes your right to work in Australia?
* How many years' experience do you have as a Sales Role?
* Do you have experience in a role which requires relationship management experience?
* Do you have experience in a sales role?
* How many years of estimating experience do you have?
* What's your expected annual base salary?
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