Posted: 16 June
The role
About the Role
Are you passionate about delivering exceptional customer service and nurturing a dynamic team? As the Team Leader for Customer and Partner Services (CPS), you will be at the forefront of providing premium service to BOQ Specialist clients.
- Oversee a team that handles client queries across all BOQ Specialist products, including residential and commercial lending, savings, and transactional products.
- Recruit, train, and develop the team, ensuring they deliver the best possible client outcomes.
- Work closely with the COO BOQ Finance and other key stakeholders to shape the strategic direction of the business.
Benefits
- Flexible working arrangements
- Discounted financial products
- Salary sacrificing options
- Paid parental leave with no minimum
- Purchase annual leave
- Discounted private health insurance plan
- Employee Assistance Program (EAP)
- Access to employee network groups focused on First Nations Reconciliation, LGBTQIA+, Multicultural, Gender, Early Careers and accessibility
- BOQ Group is a member of Pride in Diversity
- a participating organisation in the Australian Workplace Equality Index
Equal Employment Opportunity
BOQ Group is committed to diversity and an inclusive workforce. Aboriginal and Torres Strait Islander People are encouraged to apply. We celebrate, value and include people of all backgrounds, gender and expressions, sexualities, cultures, bodies and abilities. When you apply, you are welcome to tell us the pronouns you use and please let us know any reasonable adjustments you may need during the interview process.
Job Reference: BOQ04029
#J-18808-Ljbffr
