Introduction
The next step in your career starts here...
* Permanent full-time position
* Base salary + eligible for incentives plan
At our Fyshwick branch you will need to be passionate about customer sales and service and focus on leading a team of Customer Service Coordinators that contribute to the branch success!
* Manage and process quotes, invoices, purchase orders, and hires with accuracy.
* Maintain and update records in Coates systems.
* Liaise with customers, suppliers, and internal staff regarding scheduling, site information, and job documentation.
* Assist with onboarding paperwork, compliance documents, and safety systems and practices.
* Provide general administrative support and coordination of customer service staff; guide all general day‐to‐day activities to support customers and sales team through a proactive solutions‐based approach.
* Identify and resolve discrepancies in documents, accounts, or client details.
* Safety compliance – site inductions/visitors, maintaining site safety standards of internal and external parties.
What You'll Get In Return
* Development and career progression pathways.
* Flexible working options available – let's discuss what works best for you.
* Access to our employee discounts, benefits, and wellbeing program.
* Purchased additional leave program.
* Novated leasing and salary sacrifice.
* 12 weeks paid parental leave in addition to the government parental leave scheme.
* Volunteering opportunities through the Coates Foundation.
What You'll Bring To The Role
* Sales and operational management experience.
* Previous team leadership experience; developing a 'One Team', cohesive mindset.
* A track record of delivering on customer service KPIs.
* Demonstrated commercial acumen.
* Excellent communication skills, both written and verbal.
* Strong computer literacy, including customer databases and Microsoft Office Suite.
Looking for more reasons to join Coates?
At Coates, we know that people, organisations and communities thrive when everyone feels valued and included. We're proud to be implementing our second Reconciliation Action Plan and are committed to improving gender representation. We also provide opportunities for growth through our leadership and development programs.
But our impact doesn't stop there. Coates supports local and national charities through the Coates Foundation and invests in more sustainable equipment solutions to help create a greener future for all. Visit to learn more about our values and opportunities.
Unlock your next career opportunity – apply today!
Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply.
Coates. Equipped for you.
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