Job Summary
We're seeking an energetic Shift Manager to oversee shifts and run a designated area at McDonald's. This role involves supervising employees, maintaining food safety, and delivering outstanding QSC (Quality, Service & Cleanliness), sales, people practices and profit on your shifts.
Responsibilities
* Deliver exceptional results by ensuring adherence to restaurant operations and procedures.
* Supervise employees to maintain high standards of performance and productivity.
* Ensure a safe working environment by complying with restaurant safety and security standards.
* Maintain food safety to the highest standard through effective handling and preparation of food products.
* Review and monitor guest counts and sales projections to align with shift targets and restaurant goals.
* Actively seek customer feedback for an exceptional customer experience and repeat business.
* Work collaboratively within a team to deliver the best quality and experience for our customers.
Requirements
* Well-presented, friendly, and organized individual.
* Able to lead a team to achieve results through effective communication and leadership skills.
* Adaptable to a fast-paced environment with strong multitasking abilities.
* Attention to detail and accuracy in all tasks.
* Confident in engaging with customers, suppliers, or contractors, including handling difficult situations.
* Effective communicator with excellent verbal and written skills.
* Physically capable of lifting, shifting, and moving items.
* Ability to hear and respond to various alerts and alarms.
* Resilient and adaptable individual who can bounce back from challenges with a positive mindset.