Key job functions & Accountabilities
Junior Detailer / Service Car Washer carry out a range of duties related to the detailing of vehicles and yard maintenance, including but not limited to:
* Detail new and pre owned vehicles to a high quality standard
* Maintain equipment and stocks of required consumables
* Ensure that all vehicles are turned around in a quick and efficient manner
* As required, collect and deliver vehicles for guests
* As directed, assist in the collection of required parts for the dealership
* Take immediate action and bring to the notice of a member of the management team any incident likely to cause a breach of the Health Safety or Environmental policy or regulations.
* Ensure Company Vehicle Service policies and procedures are actively followed and maintained at all times
* Cleanliness of the yard area
* Marshalling of the yard area traffic and parking
* As directed, perform tasks in the general upkeep and cleanliness of the premises
* Develop and maintain high levels of guest service by being courteous and providing a first class service to guests and drivers visiting the dealership
* Ensure effective internal communication with all staff members of the dealership
* Demonstrate behaviours that align with company policies, organisational values and The Toyota Way
* Contribute to building a positive team spirit
* Carry out reasonable duties at request of management
* Compliance with company employee information & policy manual
Essential Skills/Qualifications/Experience
* Experience in detailing, buffing and polishing
* Quality focused, conscientious and take a great deal of pride in their work
* High degree of team work
* Ability to identify problems as they arise and offer effective solutions
* Good organisational skills
* Able to work autonomously, but also a team player
* Good standard of numeracy and literacy
* Current and valid drivers licence
* Guest service focused
* Excellent communication skills
* Ability to contribute to building a positive team spirit
* Ability to uphold organisational values and The Toyota Way
Desirable Skills/Qualifications/Experience
* Previous experience in a similar role
* Previous experience involving vehicle technology
* Practical experience in a guest focused environment