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Telstra retail: customer service & sales consultant

Townsville
Telstra
Customer Services agent
Posted: 9 May
Offer description

Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Store is not 'just a job'; it's an opportunity for tech-curious problem solvers to build a meaningful career within an iconic Aussie brand. The benefits are pretty awesome, too.
Every day is different.
A Telstra Retail Consultant thrives on making sure our customers connect faster, better, smarter.
Every day is an opportunity to showcase your X-factor. To ensure you're at the top of your game, you will be continually trained on all the latest cutting-edge tech and gadgets. Your knowledge, progressive sales approach, and consultative service superpowers will empower you to support and provide solutions for our customers.
Life at Telstra
We offer the perkiest of perks. When it comes to rewarding our people, we've got so much to be excited about. Some of these include:

30% off Telstra services
Exclusive discounts and offers across 240 brands and partners
A flexible, inclusive approach to parental leave - do it your way!
Unlimited access to 17,000 learning programs - something for everyone!
Monthly performance rewards and recognition programs
Benefits Your Way - Telstra

We're hiring

Locations: we are currently hiring across:

Atherton
Cairns
Earlville
Smithfield

Roles: Casual, Part-Time, and Full-Time roles available
Store hours vary - search your store

Is it you we're looking for?
We're seeking talent to join our in-store team. A Telstra Retail Consultant role is multi-faceted, and we look for candidates with these attributes and skills:

The ability to easily build connections with a variety of customers
An appetite to quickly develop customized solutions for customers
A drive to reach (and exceed!) sales targets and KPIs
The hunger to learn and grow within the role (and beyond!)
A positive, resilient approach to customer service in a busy environment
Experience in a customer-facing role

Hit Apply now!
After submitting your application, you'll be prompted to complete an assessment supported by our partner, HireVue. Please watch for their email to proceed.
Retail Opportunities at Telstra
Joining our team means becoming part of a welcoming, inclusive community where everyone is respected, valued, and celebrated. We actively seek individuals from diverse backgrounds, ethnicities, genders, and abilities because diversity strengthens our team and enriches our work. We have zero tolerance for harassment and prioritize creating a safe workplace where everyone can thrive.
We work flexibly at Telstra. When you apply, share your pronouns and any reasonable adjustments needed to participate equitably during recruitment.
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