Operational Technology (OT) Communications AnalystAt Sydney Water, we’re passionate about making a difference to the lives of our customers, communities, and employees. We have a proud heritage and a progressive future, providing world-class drinking water and beautiful waterways from the mountains to the sea. Our people and their jobs are as diverse as the communities we serve.Your RoleAs an OT Communications Analyst, you will analyze and enhance the performance of SCADA/Security communication networks to maximize reliability and meet corporate needs. Your responsibilities include identifying improvement areas, recommending solutions, and managing minor projects such as network renewal, modification, or expansion. You will also provide cost-effective technical advice on communication media and protocols to meet system performance requirements.What You’ll BringAnalytical Skills: Investigate, analyze, and resolve complex technical issues with communications technology for IICATS SCADA and Security and Access Control Systems to ensure reliability of operations exceeds KPIs (99.98%). Assist in investigating, analyzing, and recommending new communications technology solutions to develop and update short- and long-term strategies for Sydney Water telemetry communications.Interpersonal Skills: Provide expert knowledge and support on SCADA WAN/LAN communications technologies to all delivery partners. Manage telemetry incidents related to SCADA, ensuring swift resolution and minimal disruption. Deliver accurate and timely reports and advice to stakeholders. Advise OT management on system and supplier performance to facilitate informed decision-making. Review and improve work procedures related to OT to enhance operational efficiency.Qualifications and ExperienceEssential: Degree in Electrical/Tele-Communications Engineering or relevant tertiary qualification. Proven experience with telecommunication and data communication systems, SCADA & telemetry systems technologies, and network design methodologies. Expertise in designing, operating, troubleshooting, and maintaining communications technology and infrastructure, telemetry communications networks, and protocols. Working knowledge of Cisco IOS or equivalent configuration.Desirable: Certifications such as CCNA and/or CCDA, industry-recognized Cyber Security Certification. Knowledge of Australian and NSW telecommunications standards and regulations, as well as international information security standards. Understanding of quality control and audit trail processes in engineering and administrative functions.Additional InformationApplicants must be Australian Citizens or Permanent Residents.BenefitsCompetitive compensation aligned with your skills and contributions.Hybrid work environment supporting remote and office work.Professional growth through leadership and development programs.24/7 wellbeing support for you and your family.Subsidized private health insurance.Up to 18 weeks of paid parental leave and childcare allowance.Access to Fitness Passport for gyms and pools across NSW.Novated leasing options for your financial future.Closing date: 19 November 2024. For more information or accommodations, contact sunil.nagarajan@sydneywater.com.au.We value diversity and encourage applications from all backgrounds. Join a dedicated, skilled team and help shape the lifestyle of greater Sydney. Your personal information will be collected in accordance with our privacy policies and used to assess your suitability for this role.
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