Responsibilities
* Actively promote a positive and collaborative workplace culture that supports the Charity's purpose of Making Life Better and i-care values to increase morale, productivity and performance.
* Instruct and guide customers through courses and classes appropriate to their abilities of fitness and skill, including the necessary pre-planning.
* Instruct and guide customers in accordance with National Governing Body guidelines of good practice in the sport.
* Ensure a risk assessment is carried out prior to any activity, and appropriate precautions adopted to minimise unnecessary risk, including checks of any equipment to be used.
* Ensure customers are made welcome to their activity, enjoy their activity, and have opportunity to seek individual advice and guidance concerning the ongoing practice of related activities.
* Maintain registers, records and statistics of activities in line with established procedures.
* Know and comply with the Normal Operating Procedure and Emergency Action Plan for any facility where activities are taking place.
* Taking fees for customer activities and accounting for monies by adopting established procedures.
* Setting up and tidying away of equipment.
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