Exceptional customer experiences drive our team's strategic goals.
To achieve this, we seek individuals with strong client relationship-building skills, the ability to answer complex enquiries and resolve customer concerns in a timely manner.
The ideal candidate will have prior experience in administration or customer service roles within the VET sector.
Our successful applicant will possess excellent communication skills, a confident personality and be able to work well under pressure.
* Develop and maintain long-term relationships with clients
* Respond promptly to customer inquiries
* Provide solutions to customer complaints in a professional and courteous manner
* Work collaboratively with colleagues to ensure seamless service delivery