We are seeking an experienced and enthusiastic couple to join our team as a Guest Service Agent and Housekeeping Attendant. We offer onsite staff accommodation with a shared room (and bed), so you must be comfortable sharing with your travel partner.
We're looking for people who can commit for a minimum of 6 months and are open to longer-term employment.
Staff accommodation (shared) available.
Please note: Port Arthur Holiday Park is not in an eligible location to be counted towards WHM visa days.
If you're looking for a new career adventure with your partner, let us know in your application!
What you’ll do :
You will provide an exceptional experience to our guests by working in your skilled area or multiple areas of the business such as guest services/reservations or housekeeping. You may be involved and rostered to perform hands-on engagement in all aspects of day-to-day operations as follows:
Front Office – A friendly face to welcome guests, handle reservations and bookings, and communicate guest needs to other departments.
Housekeeping - Cleaning and servicing rooms and public areas, maintaining clean and orderly storerooms/areas, and managing par stock levels of linen, cleaning equipment, and products for the rooms.
What you’ll bring :
Front Office experience with sound knowledge of NewBook, RoomMaster, Opera, or similar booking systems.
Previous housekeeping or cleaning experience.
Certificate II in Hospitality (Operations) or equivalent experience.
Problem-solving skills, including the ability to apply mathematical skills in a workplace context.
Flexibility to work across other areas of the business if required.
A reputation for providing excellent customer service and engaging in great conversations with our guests.
A vibrant attitude with the ability to work effectively as part of a busy team.
Good time management and an eye for detail.
An enthusiastic passion and pride in your work.
English speaking and communication skills to understand and follow directions.
A current driver’s license and a car are essential for living in a remote location.
What’s in it for you?
At NRMA Parks & Resorts, our benefits include more than just great discounts. Here's a taste of what you can expect:
Travel discounts on SIXT car rental, cruises, and accommodation at our award-winning NRMA Holiday Parks and Resorts.
Complimentary myNRMA membership including discounts on groceries, movie tickets, gift cards, gym memberships, attractions, restaurants, and more.
Our reward and recognition program 'My Thanks'.
Employee referral program where you may be eligible for a referral bonus of up to $2,000.
Opportunities to grow, progress, or relocate within our network of holiday parks and resorts across the country.
Know you belong :
At NRMA Parks and Resorts, we’re committed to inclusion, diversity, and representing the members, guests, customers, and communities we serve. We welcome applications from First Nations Australians, people with disabilities, those from diverse cultural backgrounds, people of all genders, members of the LGBTQI+ community, and anyone eager to join our team.
Are you nodding your head as you read this? Ready to roll up your sleeves and make a difference? Apply now! We look forward to hearing from you!
As part of our recruitment process, all employees at NRMA Parks and Resorts are subject to mandatory pre-employment checks.
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