Are you passionate about delivering exceptional customer service and sales expertise to help people improve their hearing and quality of life? As a Client Service Officer, you will play a pivotal role in our clinics, working closely with clinicians and hearing technicians to provide quality hearing healthcare outcomes for all clients. With a strong focus on organizational skills and tailored client-specific sales strategies, you will be instrumental in ensuring our customers receive the best possible solutions.
This part-time role requires 3 days a week, Wednesday to Friday, with flexibility to travel between clinics in South Perth (Cannington and Floreat). If you have previous sales and customer service experience in retail, hearing care services, pharmacy, or allied health, this could be the perfect opportunity for you.
Sales and Customer Service Expert
Key Responsibilities:
* Collaborate with clinicians and hearing technicians to deliver quality hearing healthcare outcomes
* Apply tailored client-specific sales strategies to ensure customers receive the best possible solutions
* Develop strong interpersonal communication skills and empathy to support clients' hearing journeys
What We Offer:
* A competitive salary, plus super, and performance incentives
* Opportunities for professional development through clear career paths and training
* An employee assistance program to support your wellbeing
* A range of benefits, including birthday and Christmas gifts
About Our Team
We value diversity and inclusion, creating a supportive culture where everyone can thrive and succeed. Our team is dedicated to putting hearing care on the healthcare agenda and improving the quality of life for people living with hearing loss.
Our Values:
* We create trust
* We are team-players
* We create innovative solutions
* We apply a can-do attitude in everything we do