We're seeking a Branch Manager who excels at driving results, inspiring high-performing teams, and delivering exceptional customer service.
If you thrive in a fast-paced, dynamic environment and enjoy taking on challenges, this is the role for you.
Reporting to the Regional General Manager, you will oversee our Sunshine Coast and Bundaberg branches.
You'll be responsible for revenue and profit targets, service quality, and the ongoing development of both operations.
You will lead sales, customer service and operations teams to deliver exceptional outcomes.
What We're Looking For
Proven experience in Branch Management, leading sales, admin and operations teams
Strong commercial and financial management capability
Ability to set direction and execute strategic plans
Sales experience within a premium service environment (preferred)
Excellent communication and interpersonal skills
Strong leadership, motivation and people management abilities
Solid administrative and organisational skills
What You'll Be Doing
Manage and coordinate all branch activities, including production, inventory control, shipping and receiving, and maintenance
Oversee the recruitment, training, and performance management of branch personnel
Develop and implement strategies to improve efficiency, productivity, and cost-effectiveness
Liaise with clients, suppliers, and other stakeholders to ensure customer satisfaction and timely delivery of products
Analyse branch performance data and provide regular reports to senior management
Ensure compliance with all relevant health and safety, environmental, and quality control regulations
Foster a positive, collaborative, and motivational work environment
What We Offer
Competitive remuneration package with bonus opportunities
Car allowance and novated lease salary packaging options
Opportunity to grow the business and take ownership of your role
Fantastic employee rewards and recognition program
Perkbox membership and access to wellness initiatives, including confidential EAP support
About Us
Grace is Australia's leading services company, committed to excellence and passionate about our people.
With over a century of experience, we've established a reputation for delivering outstanding service in relocation, removals, and information management.
We view our employees as our greatest asset and attribute our success to their dedication and talent.
This is why we invest significantly in their development, offering comprehensive training, career advancement opportunities, and a diverse and inclusive work environment.
Grace provides a stimulating and rewarding environment where employees can reach their full potential, supported by practical training, formal education, and chances for internal movement and promotions.
Our dedication to inclusivity means we strive to create a workplace where everyone, regardless of their background, feels valued and included.
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