2IC - Assistant Store Business Manager - David Jones Elizabeth St
M.J. Bale is Australia's foremost gentlemen's clothier, manufacturing garments of integrity for men of character. We have been built on the pillars of authenticity, integrity, provenance and character and embed this into everything we do from our people through to the products we create, that our customers love.
Job Description
We're looking for a driven and customer‐focused Assistant Store Manager (2IC) to support the leadership of our David Jones Elizabeth Street concession. This role is ideal for an experienced retail leader ready to step up, or a strong Assistant Manager who thrives in a premium, fast‐paced environment.
As 2IC, you'll partner closely with the Store Manager to lead the team, drive performance and deliver an exceptional customer experience while upholding MJ Bale's brand and service standards.
About the role
* Support the Store Manager in leading and developing a high‐performing team
* Drive sales, KPIs and commercial outcomes within a concession environment
* Lead by example on the floor, delivering exceptional customer service
* Coach and motivate team members to achieve individual and store targets
* Support recruitment, onboarding and training of new team members
* Maintain strong visual merchandising and brand presentation standards
* Assist with stock management, loss prevention and operational compliance
* Step into Store Manager responsibilities when required
Desired Skills and Experience
* Proven experience as an Assistant Store Manager, 2IC or senior sales leader (fashion or premium retail preferred)
* Strong people skills with the ability to coach and influence
* Commercially aware with a results‐driven mindset
* Confident communicator with a passion for customer experience
* Organised, proactive and able to thrive in a fast‐paced environment
* Work within a flagship David Jones location in the heart of Sydney
* Career progression opportunities within a growing Australian brand
* Generous team member clothing discount
* Supportive, values‐led culture focused on people and performance
If you're ready to take the next step in your retail leadership career and be part of a premium menswear brand, we'd love to hear from you.
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