4 weeks ago Be among the first 25 applicants
* Full time fixed term role until June 2026
* Full time fixed term role until June 2026
* Based at Arundel (QLD)
About Bravehearts
For over 25 years, Bravehearts has been a leading voice in child protection. The impact of our work drives us towards our Vision of a world where people, communities, and systems all work together to protect children from sexual abuse. We are dedicated to creating a brighter, safer future where children are free from sexual harm.
About The Team
The Beyond Brave team is dedicated and passionate, with a clear focus on delivering support to survivors of historical child sexual abuse who are wanting to make an application to the National Redress Scheme. Despite the seriousness of their work, they bring joy and humour to the workplace, while consistently supporting and uplifting one another.
As a result of their focus and passion, in 2024 the team supported 791 clients and delivered 11,326 sessions to Redress clients. Support is available face to face (depending on the applicant's location), online or by telephone. Outreach services are available to clients in Townsville, Cairns, Palm Island as well as other FNQ areas and clients applying from gaol. They truly are phenomenal!
About The Position
We are looking for an experienced and empathetic counsellor to provide accurate and clear information to current and prospective clients who are considering applying to the National Redress Scheme. As our Case Manager, you will be required to manage a caseload of 40-45 clients, provide them information on the scheme, help them with their application, conduct risk assessments and provide trauma-informed counselling and crisis intervention. The role will also require outreach responsibilities to Far North Queensland every 8 to 10 weeks.
About You
* You will have at least 2 years post graduate experience in counselling and/or experience working with people impacted by complex childhood trauma, violence or mental health issues
* Degree qualified in counselling, psychology, or social work with eligibility for membership of the relevant professional association (APS, AASW, ACA or PACFA).
* You must either currently hold a Working with Children Blue Card or be willing to obtaining one and be willing to undertake the necessary checks required to work in Correctional Centres
* The ability to work autonomously and to exercise initiative and judgement must be one of your proven skills.
* You will also be well-versed in maintaining professional boundaries, adhering to ethical practices, ensuring confidentiality, and fulfilling mandatory reporting requirements.
Why join Bravehearts?
* We are an organisation that genuinely cares about its people. We provide self-care, professional development and birthday leave days.
* You will directly support adult survivors of child sexual abuse
* You'll become part of a supportive and compassionate team, who despite the seriousness of our work, have a good time!
* We pay in line with the SCHADS Award, and this role is classified at social and community Level 5 (plus super, plus salary sacrifice).
* Salary packaging which reduces the amount of tax you need to pay (more money in your bank account each pay!).
* Confidential support through our employee assistance programme and wellbeing services
How to apply?
* Please include a covering letter with your application that summarises your experience across the key responsibilities.
* We encourage you to access the full position description on our careers page before applying:
We are a child-safe organisation and have a zero tolerance to any form of child abuse. All Bravehearts employees must have a current Working with Children Check (relevant to the state/territory where the work is being completed) and a satisfactory National Criminal History Check. These will need to be completed prior to commencement.
We foster a work environment that is inclusive and diverse so if you are an Aboriginal or Torres Strait Islander or come from any other diverse or minority group, we'd love to receive your application.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Other
* Industries
Non-profit Organizations
Referrals increase your chances of interviewing at Bravehearts by 2x
Get notified about new Case Manager jobs in Bundall, Queensland, Australia .
Case Manager, Redress (Additional Information Service)
Bundall, Queensland, Australia 4 weeks ago
Tweed Heads, New South Wales, Australia 2 weeks ago
Southport, Queensland, Australia 6 days ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr