With exciting internal promotions, and the addition of a new clinic to our group, we’ve grown and we now have a new position available!
About us
Banksia Medical Centre is an award winning, fully accredited family practice with clinics located in Newcomb, Torquay & our new clinic in Hamlyn Heights.
We provide holistic and comprehensive family healthcare via a team of healthcare professionals including GP's, Psychologist's, Psychiatrist & Podiatrist.
About the role
An exciting opportunity exists for a vibrant and engaging team member to join our family medical centres, working across our sites in Newcomb & Torquay.
This role is perfect for someone who is professional, a team player with excellent communication skills and a can do attitude.
About you
Banksia Medical Centre is a fast pace, growing and changing clinic, so having previous medical reception experience is preferable. The ideal candidate will:
* Have knowledge of Best Practice, which is preferred but not essential
* Previous administrative experience is desirable
* Excellent written and communication skills
* Professional appearance with a positive and friendly manner
* Ability to work under pressure with strong multitasking skills
* Strong customer service and problem-solving skills
* Ability to work independently and within a team
* Be able to work flexible hours including early mornings, evenings and Saturday mornings
Tasks & Responsibilities:
* Welcoming patients into the practice in an efficient and courteous manner
* Delivering exceptional customer service at all times
* Ensuring staff and patient confidentiality and privacy
* Scheduling and managing patient appointments
* Answering phone calls and enquiries in a professional and friendly manner
* Patient billing and processing of payments
* Performing general administrative duties such as scanning, faxing & emailing
* Assisting practitioners as needed
* Ability to take direction and ask questions when needed
Hours (worked across Newcomb & Torquay):
* Monday: 9am - 5.45pm Newcomb
* Tuesday: 7.45am - 4pm Newcomb
* Thursday: 9am - 5.45pm Torquay
* Saturday: 8.45am - 12.15pm (1 in 4 rotation with other staff)
* Opportunity for additional shifts to cover staff leave and sickness.
If this sounds like the perfect role for you, please email your cover letter and resume to our Practice Manager, Amanda Demark - *****@banksiamedicalcentre.com.au
Unsuccessful applicants will not be contacted.
Previous applicants need not apply.
Applications close 5pm Friday 22nd May 2026.