Laboratory Business Development & Client Manager
Join to apply for the Laboratory Business Development & Client Manager role at Boral
Laboratory Business Development & Client Manager
1 day ago Be among the first 25 applicants
Join to apply for the Laboratory Business Development & Client Manager role at Boral
Get AI-powered advice on this job and more exclusive features.
We are seeking an experienced and customer-focused Laboratory Business Development & Client Manager to join our team based in Baulkham Hills. Reporting to the Laboratory Manager, this role is responsible for managing and growing the laboratory's customer base while ensuring exceptional service delivery.
This is a hands-on role where you'll work independently and in collaboration with the Lab Manager and Lab Services Manager to drive growth, strengthen client relationships, and deliver on operational targets.
Key Responsibilities
* Manage key accounts and act as the primary point of contact for laboratory customers
* Drive business development by identifying and securing new opportunities
* Collaborate on growth strategies for the laboratory and contribute to continuous improvement initiatives
* Set and monitor sample turnaround times to achieve monthly budget targets
* Prepare and report on monthly customer metrics for the Laboratory Manager
* Review and issue laboratory reports to clients with accuracy and timeliness
* Develop and issue quotes for new work, ensuring competitive and commercially sound pricing
* Resolve customer issues promptly while identifying opportunities for service enhancement
Skills And Experience
* Strong understanding of laboratory operations within the construction materials industry
* Proven customer relationship management skills with a strong client focus
* Financial acumen with experience in budgeting, quoting, and reporting
* NATA signatory status for a range of construction material tests (highly regarded)
* Relevant tertiary qualifications in science, civil engineering, chemical engineering, or materials (desirable but not essential)
* Excellent time management, organisational, and problem-solving skills
* Ability to manage competing priorities and deliver results under pressure
* Knowledge of Australian and industry standards
* Strong communication and interpersonal skills
Why Join Boral?
This role is ideal for a Senior Laboratory Technician or Supervisor looking to take the next step in their career. You'll have the opportunity to:
* Grow into a business-focused leadership role
* Make a real impact on customer satisfaction and laboratory growth
* Work with a respected industry leader that values safety, innovation, and professional development
About Boral
We are Australia's leading vertically-integrated construction materials solution provider and have been helping to build and enable a strong, modern Australia for more than 75 years. Our integrated network includes upstream assets – quarries, cement operations and our bitumen JV - and downstream operations across, recycling, concrete and concrete placing and asphalt.
Our people provide solutions to help customers and stakeholders build a sustainable future in a changing world. Our values are what matters to us and guide our behaviours: Safety, Teamwork, Ambition, Accountability andRespect.
We're proud of our legacy as a great Australian business and have a strong foundation to improve and continue fulfilling our purpose and what we do best - building something great.
Boral values and is committed to creating a diverse working environment and is proud to be an equal opportunity employer. All suitable applicants will receive consideration foremployment without regard to race, colour, religion, gender identity or expression, sexual orientation, disability or age.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Business Development and Sales
* Industries
Construction
Referrals increase your chances of interviewing at Boral by 2x
Sign in to set job alerts for "Business Development Manager" roles.
New Business Development Manager, Small Medium Business - AUNZ
Business Development Manager - International
Darlington, New South Wales, Australia 6 days ago
Business Development Manager - Empowering Startups and SMEs to Succeed Globally
Sydney, New South Wales, Australia 3 months ago
Business Development Manager - Digital Transformation - $150K - $160K Base OTE 250k+
Sydney, New South Wales, Australia A$100,000.00-A$140,000.00 1 month ago
Sydney, New South Wales, Australia A$100,000.00-A$150,000.00 1 month ago
Manager, Business Development & Strategic Partnerships, ANZ
Sydney, New South Wales, Australia 2 weeks ago
Manager, Business Development & Strategic Partnerships, ANZ
Sydney, New South Wales, Australia 2 days ago
Business Development Manager (Automation & Robotics)
Parramatta, New South Wales, Australia 1 month ago
Business Development Manager (Automation & Robotics)
Parramatta, New South Wales, Australia 2 months ago
Sydney, New South Wales, Australia 2 weeks ago
Hospital Business Development Manager, Sydney South, Swiss Dermatology Company
Darlinghurst, New South Wales, Australia A$120,000.00-A$145,000.00 2 weeks ago
Hospital Business Development Manager, Sydney South, Swiss Dermatology Company
Sydney, New South Wales, Australia 2 hours ago
Sydney, New South Wales, Australia 4 days ago
Sydney, New South Wales, Australia 1 day ago
Business Development Manager - Rail Freight (Intermodal)
Ingleburn, New South Wales, Australia 1 month ago
Sydney, New South Wales, Australia 3 weeks ago
Sydney, New South Wales, Australia 2 days ago
Business Development Manager - Aesthetics
Business Development Manager - Raceday Hospitality
Sydney, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 6 days ago
Sydney, New South Wales, Australia 2 weeks ago
Business Development Manager - New Business
Sydney, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 2 weeks ago
Sydney, New South Wales, Australia 4 weeks ago
Sydney, New South Wales, Australia 5 days ago
Sydney, New South Wales, Australia 2 weeks ago
We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr