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Retail manager

Ipswich
Salvation Army Trading Company
Posted: 11 February
Offer description

Overview

The Vacancy: A permanent, full-time position that will close in 7 days at 23:59 GMT.

Salvation Army Trading Company Ltd (SATCoL) is seeking a talented, passionate manager to run our latest Donation Centre. You will be entrepreneurial, responsible for the day-to-day running of the business, and will recruit and maintain a bank of skilled volunteers to collect and sort clothing, repair and upcycle electrical and furniture items, ensuring a high-quality service to donors, customers and the community. You will establish links with local businesses, Salvation Army Corps and individuals to support donations and offer volunteer time and skills.

All key responsibilities and desirable skills are indicated in the Job Description when you apply.

Responsibilities

* Manage the day-to-day operations of the Donation Centre.
* Recruit and maintain a pool of skilled and general volunteers to collect, sort, repair and upcycle items, and deliver a high-quality service.
* Establish links with local businesses, Salvation Army Corps and community members to secure donations and volunteer skills training.
* Lead with a proactive and customer-focused approach, driving initiatives to improve reuse and repair services.
* Operate within the organisation's values and ensure health, safety and quality standards are met.

Requirements / Qualifications

* Resilient, supportive, caring, hands-on and enthusiastic.
* Positive attitude in delivering exceptional customer service.
* Commitment to high standards for colleagues, stakeholders and the organisation.
* Dynamic leadership style with an appetite for success.
* Ability to develop people and create opportunities for partnerships to deliver reuse and repair services.
* Interest in environment and sustainability.
* Engaging personality with drive to succeed and excel.
* Willingness to work in a role that may require autonomous shop management.
* All Shop Managers will be required to complete an Enhanced DBS Check.

Benefits and Considerations

* Starting annual leave of 26 days plus bank holidays (with option to buy extra time).
* Virtual GP service and wellbeing support.
* Excellent Defined Contribution pension scheme with employer contributions, plus life assurance of 3x salary.
* Company sick pay (from end of probation, increasing with service).
* Employee discounts (25% on original, full-priced SATCoL products).
* Commitment to wellbeing and a strong, inclusive culture with opportunities for internal development.
* SATCoL offers further benefits; details provided in the attachment.

About SATCoL

We are an equal opportunities employer and welcome applications from all sectors. This advert may close sooner than the stated closing date in extreme circumstances.

Contact and Inclusion

Why join Salvation Army Trading Company Ltd (SATCoL)? We aim to support vulnerable people in the UK, promote reuse and recycling, and empower colleagues across our network of charity shops and donation centers. We value compassion, accountability, respect and equality, and encourage autonomy and internal development.

Registered Company no. 2605817. The Salvation Army registered charity 214779 and in Scotland no. SC009359.

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