Position
Department Manager – Frenchs Forest • Sydney, Australia
Job Overview
Join us and experience Bunnings from the other side of the counter! What’s in it for you when you’re part of our team:
* Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks to name a few*
* Free standard OnePass membership
* Access to over 100+ exclusive team member benefits across health, shopping, travel and stay, wealth, work and leave
* 12 weeks paid parental leave, regardless of gender
* Fun stuff like annual festive gifts, discounted food and drinks at our Bunnings Café, and travelling store team member opportunities
* We’re genuinely invested in your career and no matter where you start with us, that pathway is yours to build
About the Role
As Department Manager at Bunnings, you will be responsible for the ongoing daily operations, sales and high-volume stock management within your specialist area. You will work closely with fellow Coordinators in such departments as Service, Inside the Home, Builders and Lifestyles & Garden whilst reporting directly to your Operations and Complex Manager.
Responsibilities
* Lead a team of 20+ to maintain an engaged and safe work environment, while also performing duty manager responsibilities, including opening and closing the store across weekdays and weekends.
* Build team capability on Best Experience and Safety Culture & Compliance, including team engagement, performance management and recognition.
* Rostering and strategic planning for your team to deliver on our service promise, driving department sales through strong merchandising and monitoring of key metrics.
* Action customer feedback to improve the end‑to‑end customer experience.
* Own department stock accuracy, including adjustments, replenishment discipline and loss prevention processes.
Qualifications & Experience
Our ideal candidate will have previous retail leadership experience, leading a department or similar, and a strong passion for customer service and merchandising standards. This role is results‑focussed, therefore the ability to achieve results by working closely with your team is a must, and you are approachable and confident when interacting with team and customers.
Essential Skills
* Previous experience supervising a team in a fast‑paced environment
* Proven ability to coach and develop others, providing feedback and getting the best out of a team
* Ability to be on your feet assisting with customers across a wide range of retail hours
* Hold an open, honest, and respectful communication style
* Eagerness to learn about new products
Inclusion & Diversity
We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations, and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives, and contributions.
Please note, you must be age 15 or over to apply for a role at Bunnings.
Background Checks
Background checks may be required. This can include police, employment, medical and qualification checks. If a police check search returns a criminal record, Bunnings will assess whether the record impacts your ability to perform the key requirements of the role.
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