Account Manager, Amazon Marketplace
Amazon Australia is seeking motivated and driven Account Managers to join our third‐party marketplace team. As an Account Manager, you will shape the future of e‐commerce in Australia by creating and nurturing relationships with diverse Selling Partners and helping them maximise their success on our platform.
Key Responsibilities
* Recruit and onboard new sellers, managing the full sales cycle from prospecting to launch
* Build and maintain strong relationships with new and/or existing Selling Partners, from major brands to innovative small and medium‐size businesses
* Drive growth across multiple categories by helping sellers adopt Amazon tools and services
* Analyse industry and Amazon internal data to identify trends, opportunities, and areas for improvement
* Collaborate with various internal teams to implement solutions that benefit both sellers and customers
* Meet or exceed targets for seller account management and growth
* Develop expertise in your category using internal and industry data to understand the competitive landscape, identify customer behaviours, trends and new opportunities
* Relay market needs and seller feedback to internal Amazon teams to improve seller and customer experiences
A day in the life
Your core responsibility will be to manage Selling Partners in your category. You will work to accelerate and grow these businesses, helping them adopt Amazon tools and services to reach more customers. While the role will be primarily phone and email‐based, you have flexibility in how you manage your accounts and achieve your goals. You will also have the opportunity to take on additional projects according to your strengths, interests and the needs of the business.
Basic Qualifications
* 2+ years of professional or military experience
* Knowledge of Microsoft Office products and applications
* Experience prospecting, qualifying, and cold‐calling companies
* Bachelor's degree
Preferred Qualifications
* Experience and track record of exceeding sales goals
* Knowledge of SQL
* Advanced knowledge of Microsoft Excel, including pivot tables, macros, index/match, vlookup, VBA, data links, etc.
* Experience within e‐commerce or retail fields
* Experience with pipeline management skills to include utilization of Salesforce or other CRM tools
* Experience working with clients
Equal Opportunity & EEO Statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.
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