Job Title: Accident Repair Estimator
About the Role:
We are seeking a skilled and experienced Accident Repair Estimator to provide accurate and comprehensive quotes for vehicle repairs.
Key Responsibilities:
* Provide exceptional customer service to clients and work providers
* Quote vehicles in a timely manner, meeting average repair cost targets and insurer/company procedures
* Complete quotes onsite, off-site, and online as required
* Perform vehicle arrival inspections, including mapping and imaging
* Manage parts for repairs to ensure timely arrival and cost-effectiveness
* Supervise suppliers to record and authorise additional work promptly
* Contribute to production management of the centre as needed
* Restore vehicles to their pre-accident condition
About You:
* Demonstrated experience in a similar role, including estimating/quotations in the automotive smash repair industry
* Familiarity with AudaNet is highly desirable
* Ibody experience is an asset but not necessary
* Excellent communication skills, including rapport-building with customers and work providers
* Highly professional and personable
* Strong systems experience and computer proficiency
* Excel skills are advantageous but not essential
* Exceptional verbal and written communication skills
* Ability to meet strict deadlines
* Problem-solving skills and high accuracy
* Able to work collaboratively with the team
* Strong commitment to workplace safety
* High attention to detail
* Reliable, punctual, and hardworking