Executive Assistant Manager – Fairmont Resort Blue Mountains
Shape the Future of Luxury Hospitality in the Blue Mountains.
If you are a visionary hospitality leader with a passion for guest experience, operational excellence, and culinary innovation, we want to hear from you.
Fairmont Resort Blue Mountains is seeking a dynamic and strategic Executive Assistant Manager (EAM) to oversee the daily operations of our world-class resort. Reporting directly to the General Manager, this role is responsible for the effective leadership of the Kitchen, Food & Beverage, Housekeeping, Leisure, and with a strong focus on Culinary and Food & Beverage excellence.
This is a unique opportunity to drive operational efficiency, elevate guest experiences, and contribute to the resort's financial success while leading a high-performing team.
Key Responsibilities:
* Operational Leadership & Strategy: Work closely with the General Manager and Executive Team to implement strategic initiatives that enhance service delivery across the Kitchen, Food & Beverage, Front Office, Housekeeping, Reservations, Spa, Leisure, and Engineering.
* Culinary and Food & Beverage Operations: Lead culinary and food & beverage operations, ensuring high standards in menu development, cost control, and guest satisfaction.
* Rooms Division Operations: Oversee rooms division operations to maintain exceptional housekeeping and front office service standards.
* Financial Performance & Cost Control: Drive cost control strategies, including inventory management, procurement efficiencies, and labor optimization.
* People & Culture Development: Lead, mentor, and inspire department heads to foster a culture of excellence, accountability, and teamwork.
* Leadership: Act as an ambassador, fostering strong relationships with suppliers, partners, and industry stakeholders.
About You:
Proven experience in a senior hospitality leadership role (EAM, Director of Operations, or equivalent). Strong expertise in Food & Beverage and Culinary operations within a luxury hotel or resort setting. A hands-on leader with a passion for hospitality and service excellence. Demonstrated success in financial management, budgeting, and cost control. Ability to motivate, mentor, and lead large, cross-functional teams. Strategic thinker with strong problem-solving and decision-making skills. Familiarity with Accor systems, brand standards, and operational procedures (preferred).
Why Join Us?
Lead a diverse and talented team in one of Australia's premier luxury resorts. Enjoy career development opportunities within the global network. Work in a stunning natural setting while delivering world-class hospitality. Be part of a supportive and high-performing leadership team. Apply now and take the next step in your leadership journey at Fairmont Resort Blue Mountains.