Job Opportunity
A fantastic opportunity has arisen to join our dynamic team as a Business Operations Coordinator. This role will play a pivotal part in coordinating and leading key business functions that support both operational excellence and client satisfaction.
* Team Leadership & Coordination: Oversee the reception and client services team, ensuring a professional and welcoming environment and seamless daily operations.
* Customer Data & Reporting: Manage and maintain accurate customer records and reporting systems to support business insights and compliance.
* Client Experience: Serve as the first point of contact for clients and staff, fostering a positive and supportive atmosphere.
* Workflow & Resource Planning: Assist in managing workflow planning, resource allocation, and operational efficiency across the practice.
* Systems & IT Coordination: Support office management functions including IT coordination and systems administration.
* Patient Management: Greet and welcome patients, handle phone enquiries, schedule and confirm appointments, and manage customer accounts with precision and care.
Key Skills and Qualifications
This role requires an individual who possesses excellent leadership and communication skills, along with experience in managing administrative tasks and supporting front-of-house operations. The ideal candidate will have a proactive and enthusiastic approach, with a strong focus on delivering exceptional customer service.
* Leadership and Teamwork: Proven ability to lead and engage teams, with a track record of building and maintaining professional relationships with employees.
* Administrative Experience: Previous experience in a healthcare setting, preferably in a similar administrative role.
* Technical Skills: Proficiency in Microsoft Office Suite, along with knowledge of practice management software (advantageous).
* Attention to Detail: Outstanding attention to detail, time management, and organisational skills are essential for this role.
Benefits
As a valued member of our team, you can expect a range of benefits, including:
* Be Part of a High-Growth Practice: Join a dynamic and forward-thinking organisation with exciting opportunities for innovation and expansion.
* Supportive Community: Work within a vibrant and engaged team, connecting with a local community that values wellbeing and care.
* Employee Benefits: Enjoy discounted health insurance and exclusive savings at major retailers.
* Career Development: Access a wide range of career pathways across our global organisation.
What We Offer
By joining our team, you'll have the opportunity to make a lasting impact on the lives of others, working in a role that's rewarding, challenging, and supportive. You'll be part of a diverse team of professionals who share a common purpose - to enable better lives.