Overview
About the Role: Glean is seeking a talented AI Outcomes Manager to join our rapidly expanding team.
The AI Outcomes Manager will play a crucial role in transforming how every department works, with the power of Glean.
They will work closely with executives and end users, combining business acumen, product sense, and prompting skills to help them transform into an AI-native enterprise.
Responsibilities
Engage with executive sponsors and provide strategic reviews and consult customers on developing and executing on their AI roadmap
Deeply comprehend Glean\'s suite of products, ensuring the ability to best help customers get the most out of the Glean platform
Conduct use case discovery workshops and turn those use cases into tangible outcomes
Collaborate internally with Product and R&D; to help shape Glean's product roadmap based on the voice of our users
Proactively identify opportunities to expand Glean's deployment and enhance customer engagement
About you
3 to 5 years of qualified experience
Hungry, curious, and consultative mindset
Robust problem-solving skills with the ability to adapt to different users and scenarios
Proven understanding and ability to write complex prompts
Ability to understand various user types and convey a sense of the most valuable applications of AI in diverse job functions
Excellent communication skills to effectively interact with multiple stakeholder groups
Product sense and ability to drive a product's full potential capabilities
Nice to have
Customer presence: ability to work with any level from individual contributors to CEOs
Prior experience in consultative roles, solutions engineering, support, or product management
Location
This role is remote
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