Front Desk Lead Job Overview
We are seeking an experienced Front Desk Lead to provide exceptional customer service, manage patient scheduling and coordination, lead the front office team, and engage in online presence.
This is a great opportunity for someone with at least 2 years of dental experience, proficiency in Microsoft Office, and a passion for delivering outstanding results without working weekends or late nights.
1. About the Role
o Provide exceptional customer service to patients, addressing their needs and concerns in a professional and friendly manner.
o Manage patient scheduling, ensuring efficient use of time and minimizing delays.
o Coordinate staff training, developing and implementing programs to improve skills and knowledge.
o Lead the front office team, guiding and supporting colleagues to achieve shared goals.
o Engage in online presence, creating content and promoting the practice through social media channels.
1. Requirements
o At least 2 years of experience in a dental practice.
o Proficiency in Microsoft Office, including Word, Excel, and Outlook.
o No weekends or late nights required.
1. Benefits
o A supportive work environment that encourages teamwork and collaboration.
o Ongoing training and development opportunities to enhance skills and knowledge.