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Retail: customer service

Esperance
Telstra
Customer Services agent
Posted: 9 January
Offer description

Telstra Esperance, Western Australia, Australia


Telstra Retail: Customer Service & Sales Consultant

Our purpose is to build a connected future so everyone can thrive. Working in a Telstra Retail Store is not just a job – it's an opportunity for tech‑curious problem solvers to build a meaningful career within an iconic Aussie brand.

Every day is different. While you'll be training in all the latest cutting‑edge tech and gadgets, you'll also use your knowledge, progressive sales approach and consultative service superpowers to support and solve problems for customers.


Benefits

* 30% off Telstra services
* Exclusive discounts and offers across 240 brands and partners
* A flexible, inclusive approach to parental leave – do it your way
* Unlimited access to 17,000 learning programs – something for everyone
* Team performance‑based rewards and recognition programmes
* More benefits your way – Telstra


We're hiring

Locations: Esperance

Roles available: Casual, Part Time and Full Time


Is it you we're looking for?

* Ability to build a connection with a variety of new and existing customers
* Appetite to develop customised solutions quickly
* Drive to reach and exceed sales targets and KPIs
* Hunger to learn and grow within the role (and beyond)
* Positive and resilient approach to customer service within a busy environment
* Experience in a customer‑facing role


Next steps

After you submit your application, we'll invite you to a partner assessment with Hire Vue. Please look out for their invitation email.

When you join our team, you become part of a welcoming and inclusive community where everyone is respected, valued and celebrated. We actively seek individuals from a range of backgrounds, ethnicities, genders and abilities because diversity strengthens our team.

We work flexibly at Telstra – talk to us about what flexibility means to you. When you apply, you can share your pronouns and any reasonable adjustments needed to take part equitably during recruitment.


Seniority level

Mid‑Senior level


Employment type

Full‑time


Job function

Customer Service

Industries: Retail Appliances, Electrical and Electronic Equipment

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