Service Manager: Lead Growth
We are seeking a skilled and experienced Service Manager to lead our service department in Leongatha, AU.
The ideal candidate will possess strong leadership skills, with the ability to develop processes for customer satisfaction, manage staffing, and drive employee development.
In this role, you will work closely with our team to create departmental goals aligned with organisational objectives, promoting growth and excellence within our organisation.
You will also have the opportunity to join a forward-thinking team that values ongoing training, a supportive work environment, and competitive compensation.
The successful candidate will be highly organised, have excellent communication skills, and be able to motivate and guide their team towards achieving exceptional results.
1. Develop and implement effective service delivery processes to meet customer needs and improve satisfaction levels.
2. Manage and motivate a high-performing team, providing guidance and support to ensure they have the skills and knowledge required to excel in their roles.
3. Create and maintain accurate records and reports, tracking key performance indicators and making data-driven decisions to drive business growth.
We offer a dynamic and supportive work environment, with opportunities for professional development and career advancement. If you are a motivated and results-driven individual who is passionate about delivering exceptional service, we would love to hear from you!