Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible.
Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
Let's talk about the role and responsibilities:
Utilise vendor best practices across cloud and on-premises implementations.
Manage Hyper-V hosts, maintain VMs, RODC Servers for over 1,700 sites.
Support Cisco and Juniper Network Switches, Wireless Access Points, and Wireless LAN Controllers.
Drive continuous improvement and reduce manual effort by automating deployments and configuration updates.
Execute application and platform changes, releases, and service requests in supported environments.
Conduct root cause analysis and develop service improvement solutions.
Liaise with appropriate teams to develop corrective actions or workarounds to resolve major incidents.
Adhere to ITIL guidelines for Incident, Problem, and Change Management.
Ensure all work is documented and carried out according to standards, methods, and procedures.
Enjoy flexible work arrangements – two days per week from home.
Hold existing Microsoft, AWS, and/or Cisco fundamental certifications.
Let's talk about your capability and experience:
Minimum one year of experience in the following areas:
You should be a passionate, motivated, and client-focused Support Engineer.
Previous experience working for an MSP or large government schools.
Managing Windows and Linux Servers and Network devices.
Expertise in Active Directory, Azure Active Directory, GPO, File, DHCP, DNS, NPS (RADIUS).
Experience managing Microsoft SCOM Alerts, Orchestrator Runbooks, SCCM Distribution Points.
Support for M365, Microsoft Entra ID (Azure AD), and Google Apps.
Experience with scripting tools such as PowerShell, Microsoft Graph API, Python.
Desirable experience managing Cisco Workplace, Cisco WebEx, AWS, VMWare, Linux, Hitachi Storage, and Commvault Backup.
Experience managing SCOM and SquaredUp monitoring is highly regarded.
A passion for learning about industry innovations and sharing knowledge with the team.
Adaptability to changing environments and workloads.
Ability to use initiative effectively.
What you'll love about working here
Recognition of the importance of flexible work arrangements, including remote work and flexible hours, to support work-life balance.
Focus on your career growth through diverse programs and opportunities.
Opportunities to earn valuable certifications in technologies like AWS and Microsoft Azure.
Apply today!
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations accelerate their transition to a digital and sustainable world, creating tangible impacts for enterprises and society.
With over 55 years of heritage, 340,000 team members across more than 50 countries, and 2023 revenues of €22.5 billion, Capgemini is trusted to unlock the value of technology through end-to-end services from strategy to engineering, leveraging strengths in AI, cloud, and data, supported by deep industry expertise and partnerships.
When you join Capgemini, you don't just start a new job.
You become part of something bigger.
Learn about our recruitment process, how to apply, and next steps.
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