Job Overview
This is a hands-on engineering position providing support across complex hybrid environments. With a focus on operational continuity during project engagements, you'll maintain, optimize, and secure infrastructure across both cloud and on-prem platforms.
Key Responsibilities
* Deliver support for infrastructure platforms across cloud and on-prem environments
* Perform maintenance, patching, monitoring, and performance tuning
* Manage incidents and requests to SLA
* Support minor enhancements and infrastructure improvement projects
* Document systems and contribute to internal knowledge sharing
Required Skills and Qualifications
* Microsoft 365 and Microsoft Azure
* Commvault Backup Solutions
* Cisco UCS, NetApp Storage, VMware vSphere
* Strong troubleshooting and diagnostic skills
* Understanding of ITIL-based support processes
* Background in operationally critical environments (e.g. transport, utilities, government) highly regarded
Benefits
A compliance-driven and collaborative workplace that values technical excellence, operational resilience, and continuous improvement. You'll join a high-performing IT function focused on maintaining critical systems and supporting major transformation efforts.
Additional Information
The ideal candidate will be a seasoned infrastructure engineer with experience supporting enterprise hybrid environments. They should have strong technical knowledge across various platforms and be able to step into a high-responsibility role with minimal ramp-up.