Health Voyage is a local for purpose not for profit. As a charity organisation we are strongly guided by our values and work towards a vision of healthier people and stronger communities. Health Voyage is the Lead Agency for the Coffs Harbour Women's Health Centre; headspace Coffs Harbour; headspace Grafton, and the Mental Health Nursing Services Program for the North Coast. To find out more about Health Voyage visit our website:
OUR VISION: Healthier people. Stronger communities.
OUR MISSION: To provide equal access to safe, quality health care services and improve the physical, mental, and social wellbeing of vulnerable individuals in our community.
OUR VALUES: Ethical Integrity Respect Diversity Compassion
Health Voyage is a Circle Back Initiative Employerand commits to respond to every applicant.
headspace Coffs Harbour has a vacancy for a Part-Time (22.5 hpw) position of Receptionist. This position is available for immediate start and ongoing subject to funding.
Reporting to the Reception Supervisor, the receptionist role provides reception and administrative support to all members of the headspace Coffs Harbour centre team in order to facilitate a high level of care for young people and support for their family and friends.
As the first point of contact with the public, it is essential that the reception team are courteous, compassionate and able to interact with a wide and diverse population.
Duties include but are not limited to:
* Answering telephone calls and responding to persons presenting at the reception desk in a prompt, polite, calm, respectful and compassionate manner
* Coordinating the scheduling of appointments with GPs, Allied Health and visiting Specialists, including confirmation of appointments and re-scheduling where necessary
* Ensuring referrals are up to date
* Ensuring clinicians receive all relevant documentation in a timely fashion to assist the care of their clients
* Work collaboratively with other staff to ensure the smooth entry of new clients to the service
A full Position Description is available on our website
To be considered for this position, candidates will need:
* Experience in office procedures, reception and administration duties
* Demonstrate capacity to work effectively as part of a multidisciplinary team
* Time management and organisational skills with proven capacity to prioritise work commitments
* A willingness and enthusiasm to gain new skills and a passion to work with youth
* Current NSW Working with Children Check (WWCC) or willingness to obtain prior to commencement.
* Experience using medical practice software (particularly Best Practice) or
Experience working in a youth mental health service is greatly desirable.
What Health Voyage can offer:
* Part-Time employment (22.5 hpw) ongoing subject to funding
* Base work location is Coffs Harbour
* Generous salary packaging benefits to increase your take home pay
* Opportunities for professional growth through workshops, courses, conferences and webinars
* Employer-funded Parental Leave for eligible employees
* Comprehensive onboarding program and on the job training
* Access to an Employee Assistance Program (EAP)
* Collaboration with team members driven by vision and values, who are dedicated to delivering services that prevent or mitigate the long-term effects of illness on individuals, families, and the community.
Health Voyage regards the health, safety and wellbeing of our people, our contractors and our communities to be our highest priority, which is why we require all employees to have received at least two doses of an approved COVID-19 vaccine or have an approved medical contraindication form. You will be required to provide a record of your COVID-19 vaccination status if successful for this position.
Health Voyage is committed to a workplace culture that builds respect, fosters inclusiveness, promotes diversity and embraces the unique skills and qualities of all our workforce and members. Candidates who identify as Aboriginal and Torres Strait Islander, Culturally and Linguistically Diverse, LGBTIQA+, or have a lived experience of mental health are encouraged to apply for Health Voyage positions.
If this sounds like your ideal job, please visit our website to download a full Position Description and to apply or call Cindy or Suzanne for more information on
While there is no closing date for applications, we encourage suitably qualified and experienced candidates to apply as soon as possible.
Please note Health Voyage will close for the Christmas period from COB 19 December 2025 returning 5 January 2025.