Overview
Account Manager – Perth opportunity with Holcim, a world-leading sustainable building materials company. Permanent, full-time role based in East Perth with a generous salary package and incentive structure.
About Holcim
Holcim is the leading partner for sustainable construction, creating value across the built environment from infrastructure and industry to buildings. Headquartered in Zug, Switzerland, Holcim has more than 48,000 employees in 45 markets. Holcim offers building materials and solutions powered by brands including ECOPact low-carbon concrete and ECOPlanet low-carbon cement.
Holcim Australia and New Zealand is a leading supplier of cement, aggregates, ready-mix concrete, and engineered and pre-cast concrete solutions. Our proud history began in Australia in 1901 and in Aotearoa New Zealand our involvement in the building industry dates back to 1888. Holcim Australia and New Zealand has been officially certified as a Top Employer 2025 by the Top Employers Institute.
About The Opportunity
Based out of the state head office in East Perth, as our Account Manager you will be responsible for driving customer sales for our Concrete Business. From bid identification through to works completion you will be the company representative for relevant account management activities. You will deliver the agreed sales targets and business goals through maintaining structured, tailored contact plans that quickly establish and improve relationships with new and existing customers. It is an autonomous role offering the chance to manage your own customer accounts with a supportive management team and a culture focused on recognition of effort and reward for achievement and development.
Duties And Responsibilities
* Build relationships and identify opportunities to supply construction materials.
* Generate and convert new leads.
* Build brand loyalty and maximise revenues.
* Develop and maintain a structured customer contact plan within the allocated accounts in line with budget targets.
* Maintain and enhance positive working relationships with assigned customers to build customer loyalty.
* Identify and follow up all new business, product and/or project opportunities within the existing customer base.
* Resolve customer issues, disputes and/or complaints, both onsite and offsite, in a prompt and professional manner.
* Enrol relevant internal staff and ensure accountabilities are clearly defined to resolve issues satisfactorily.
* Proactively promote the full product and service range within the territory to maximise opportunities.
* Maintain an accurate and up to date customer database.
* Maintain an understanding of market changes, trends, opportunities, risks and competitive activity within the territory.
* Develop and maintain a positive working relationship with all relevant internal staff that impact the customer experience.
About You
* You should have proven experience in B2B sales ideally gained within the Concrete / Construction/ Building Materials sector.
* Well-developed interpersonal skills and the ability to build rapport.
* The ability to put together solutions that add value for your customers.
* A high proficiency in Word, Excel, PowerPoint, SAP and other systems required to do the role effectively.
* Experience in dispute resolution and claims management.
* A strong team player with interpersonal and communication skills.
* A well-developed understanding of the importance of and ability to effectively communicate and build relationships both externally and within the business.
Why Holcim?
At Holcim we offer an inclusive environment where people feel comfortable bringing their authentic self to work. We provide a high-performance workplace that empowers problem solvers, creative thinkers and innovators. We are an equal opportunities employer and do not discriminate on race, national origin, gender, gender identity, sexual orientation, disability or age. This is rooted in the Holcim Code of Business Conduct.
We offer long-term careers with diverse cross-functional pathways as you progress your career. If you're ready to take your career to the next level and join our dynamic team of professionals, we want to hear from you.
Apply now
Please Note: Candidates must hold valid Australian work rights with no restrictions on employment duration or hours. We are dedicated to improving employment outcomes and encourage applications from Aboriginal and Torres Strait Islander peoples. Holcim will not accept unsolicited resumes from third-party recruitment agencies in response to job postings.
Be careful – don't provide bank or credit card details when applying for jobs. Do not transfer money or complete suspicious online surveys. If you see something suspicious, report this job ad.
#J-18808-Ljbffr