Inside Sales Account Manager
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Job no : ******
Work type : Permanent Full Time
Location : VIC - Metro
Categories : Account Management & Business Development
About Us
JB Business is one of the fastest growing divisions of the JB Hi-Fi Group.
We are the market leader in strategic technology procurement with an expansive portfolio including End User Compute, Mobile Devices, IT Hardware, Software Licencing, Networking and Data Centre Infrastructure plus AV Equipment.
JB Hi-Fi Solutions also offers, in partnership with Telstra, a full suite of data and mobile services.
JB Business delivers a wide range of solutions into our core industry verticals, which include Education, Government, Retail and Hospitality and Aged Care.
Why Join Us?
We have a supportive, transparent and inclusive team
JB Hi-Fi and The Good Guys are multi-award winning, iconic retail brands with a rich history in the Australian retail market
We support vulnerable members of our community by making donations to our 'Helping Hands' and 'Doing Good' workplace giving programs.
Every dollar our team donates is matched and together we have donated more than $33m to our charity partners
We offer generous team member discounts across The Good Guys and JB Hi-Fi
You will have exposure to ongoing training & development opportunities from day one
We offer fantastic long-term career opportunities across the broader JB Hi-Fi / The Good Guys group
The Role
As an Inside Sales Account Manager, you'll deeply understand client needs, taking a leading role in seamless end-to-end service.
This includes onboarding, accurate quoting, smooth ordering, and effective stock management via our vast supplier network.
You'll also excel in the innovative JB Business e-commerce platform, boosting online transactions and earning a share in the resulting sales – a rewarding aspect that truly sets us apart.
This entry-level opportunity is tailored for individuals who are enthusiastic about embarking on a journey or advancing in a sales career – irrespective of your background or prior experiences.
Whether you're taking your initial steps into the realm of sales or already possess a track record, this role extends a warm and inclusive platform for honing your personal growth and achieving excellence.
Key Responsibilities
Build strong customer relationships, providing comprehensive support to guide your clients
Efficiently manage quoting, ordering stock, and key stakeholder relationships
Utilize cold and warm calling for prospecting and lead generation
Maintain thorough CRM records, enhancing pipeline visibility
Collaborate closely with team members, suppliers, and customers for seamless operations
Excel in email communication, engaging clients and stakeholders regularly
Work autonomously while meeting business KPIs
Develop accurate sales forecasts for strategic insights
Skills and Experience
Effective Communication : Excel in phone and email communication, and rapport-building
Problem Solving and Initiative : Embrace feedback, creatively solve issues, and take calculated risks
Salesforce CRM Mastery : Proficiently use Salesforce for leads, opportunities, and relationships
Strong Analytical Skills : Interpret data and trends for informed decision-making
Microsoft 365 Proficiency : Utilize Excel, Word, and more for productivity and collaboration
Cold Calling Proficiency : Experience in Cold Calling and / or Call Centre roles is advantageous
JB Hi-Fi Retail Experience : Prior experience or similar brand exposure advantageous
Industry Experience : Prior Sales and Industry experience is advantageous
LinkedIn Sales Navigator Experience : Prior experience with LinkedIn Sales Navigator is advantageous
To Apply
If you are interested in this exciting opportunity with us, please click apply and upload your CV.
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