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Emr training and support officer

Melbourne
South Eastern Sydney Local Health District
Posted: 15 December
Offer description

What you will be doing
The vision for South Eastern Sydney Local Health District (SESLHD) is 'exceptional care, healthier lives'.
SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it.
The incumbent of the position is primarily responsible for conducting eMR end user training and ongoing support for all staff across Prince of Wales Hospital, Sydney and Sydney Eye Hospital (Randwick), Royal Hospital for Women, War Memorial Hospital, Community and Mental Health across Eastern Suburbs.
This includes:
Developing learning resources to aid the learning process.
Assessing capabilities by testing competency, providing remedial training where required, troubleshooting where erroneous use of the eMR has resulted in incidents and the provision of refresher training.
All workers and new recruits are required to receive 2 doses of a Therapeutic Goods Administration approved or recognised COVID-19 vaccine to commence employment / engagement or continue to work within a NSW Health service.
A worker and new recruit will be considered compliant if they have a medical contraindication to all available Therapeutic Goods Administration approved or recognised COVID-19 vaccines and provide medical contraindication evidence in line with the policy requirements.
In addition, all Category A workers and new recruits are required to receive one dose of the seasonal influenza vaccine annually to be considered compliant.
Category A workers and new recruits who are non-compliant with seasonal influenza vaccination or have a medical contraindication to influenza or COVID-19 vaccinations must comply with all other infection control risk reduction strategies as directed while working in a Category A position.
Qualifications
Clinical experience and / or a high level knowledge of clinical work flows in the hospital setting.
Certificate IV in Workplace Training and Assessment or equivalent demonstrated relevant training experience.
Prior experience in using electronic medical record systems with an understanding of and commitment to its benefits.
Prior experience with Cerner eMR or an electronic medication management system would be an asset.
Demonstrated problem solving skills and experience in planning, developing, facilitating, delivering and evaluating education and training programs.
Proven interpersonal and negotiation skills, a commitment to excellent customer service and the ability to work both autonomously and as part of a multidisciplinary training and project team.
Excellent verbal communication skills with demonstrated experience in presenting to and engaging with a range of healthcare professionals, administrative staff and other key stakeholders.
Excellent written communication skills and computer skills with experience in developing training and user support materials, including user manuals, quick reference guides, information sheets, training manuals / guides, and training assessments.
Ability to travel throughout the District in accordance with position responsibilities.
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