Job Title: Retail Sales Associate
About By Charlotte:
We aim to create meaningful connections through our products and services. Our mission is to deliver lasting memories and personal expressions that empower, inspire and connect us to what matters most.
The Role
We seek a skilled Retail Sales Associate to join our team. As a key member of our sales floor team, you will provide exceptional customer service, offer styling advice and drive sales through your passion and product knowledge.
* Key Responsibilities:
* Deliver an educational, engaging and inspiring client experience by following our selling expectations.
* Establish genuine connections with our customers to foster great sales and increase customer lifetime value.
* Prioritise service over tasking at all times, fostering a customer-first sales culture.
* Maintain exceptional product knowledge by staying up-to-date on seasonal and core jewellery ranges.
* Utilise your product knowledge to increase sales and KPI outcomes through layering, curation and complementary jewellery styles.
* Support the Manager and Assistant Manager in operational tasks as required.
* Communicate effectively, honestly and professionally at all times.
Our Perks
* Exclusive Product Discounts: Enjoy generous discounts on our beautiful collections.
* Team Bonding & Experiences: Participate in unique team events and experiences throughout the year.
* Competitive Bonus Structure: Benefit from a rewarding retail commission scheme that recognises and rewards your hard work.
* Collaborative & Passionate Environment: Join a dynamic, passionate team in a fast-growing business.
We are committed to providing equal opportunities in the workplace and creating a culture of collaboration, respect and inclusivity. We celebrate every meaningful milestone in our employees' careers.