Customer Service Officer - SAP (210120409) Minto, Sydney, Australia
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Salary: AUD35 - AUD40 per hour + super
Customer Service Officer - SAP
* $39.20 per hour casual rate
* Monday to Friday – flexible to start time
* Casual role, offering full time hours, potential to lead to permanency
* Full long-term working rights required
We are seeking an experienced Customer Service Officer with strong SAP experience, who can provide support to the daily operations of a large manufacturing business. The ideal candidate will have a positive attitude and demonstrate an ability to be flexible while working with key customers & accounts. This is a great opportunity for a CSO who is looking to be part of a professional team, and potentially looking at a long-term employment opportunity with the company. This role is to start ASAP.
The successful candidate will be able to demonstrate the following key standards:
* Manage end-to-end customer service for key accounts
* Support and collaboration to the Offshore Customer Service Team
* Service outbound calls to customers, providing timely support and effective resolution of inquiries and issues
* Process orders and related inquiries, including changes to ensure accuracy and timely fulfilment.
* Maintain accurate and detailed records of customer interactions and transactions
* Manage post-sales service requests, including invoice inquiries, POD requests, and resolution of discrepancies
* Update customer price lists, ensuring accurate loading of new/revised pricing into SAP
* To co-operate by willingly participating and supporting team decisions, being a good team player.
Qualifications and Skills:
* At least 2 years in a similar customer service role using SAP
Only shortlisted applicants will be contacted.
Name: Please include your first and last name.
Email: @
Phone: Please include your country code.
CV / Resume:
Yes, I am currently eligible to work (work permit/visa/citizenship) in the country to which I am applying. No, I am not currently eligible to work (work permit/visa/citizenship) in the country to which I am applying.
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