Overview
The Association Coordinator is responsible for the day-to-day administration and coordination of Brisbane Netball Association (BNA), with a strong focus on competition delivery, game-day operations, internal coordination, and member experience.
This position requires attendance onsite 3 days per week.
This role supports the President and Board by executing agreed decisions, coordinating staff, volunteers and convenors, and ensuring competitions and association activities run smoothly.
Responsibilities
* Manage the day-to-day administrative operations of BNA (excluding Board governance)
* Act as an administrative contact for clubs, members, convenors, officials and facility users
* Assist with the coordinating of the operational delivery on competition days including:
o Ensuring Games Desk documentation is printed when required for game day and club carnival.
o Ensuring the season ladders and games results are entered correctly and maintained post-game day
o Overseeing the smooth running of netball games and fixtures and the completion of required paperwork
o Support staff and volunteers
o Issue resolution and escalation to the President and Board where required
* Assist with registrations, scheduling support, communications and competition logistics
* Assist with rostering, task allocation
* Support competitions, umpiring, representative programs, and events where necessary
* Maintain operational systems including Netball Connect and internal databases
* Coordinate facilities access, bookings and day-to-day usage including on-site facilitation during external court bookings (e.g., schools)
* Coordinate internal communications, operational records, systems and workflows
* Track and follow up operational actions arising from Board decisions
* Coordinate and support administrative staff, casuals and volunteers
* Support day-to-day financial administration in conjunction with the Treasurer and bookkeeper where required, including:
o Invoicing and receipts
o Point of sale (POS) and cash handling processes
o Reconciliations support
* Assist with grant administration, reporting and acquittals (operational inputs only)
* Monitor and report maintenance issues, safety concerns, and equipment needs
* Liaise with Canteen Convenor and offer support with ordering etc when required
* Liaise with council, suppliers, and contractors on minor operational matters
* Support safe operations in line with WHS and Child Safe requirements
* Maintain operational records required for compliance (e.g., Blue Card tracking)
* Refer formal governance matters to the President and Board Secretary
Qualifications
* Proven experience in administration, coordination, or office management roles
* Strong organisational and time-management skills
* Excellent written and verbal communication skills
* Ability to manage multiple tasks in a fast-paced, community-based environment
* Comfortable working with volunteers and community stakeholders
* Willingness to work weekends and outside normal hours during netball seasons
* Current Blue Card (or willingness to obtain)
Highly Desirable
* First Aid and CPR
* Experience in a sporting, not-for-profit or community organisation
* Familiarity with Netball Connect or similar membership systems
* Experience with basic financial administration and reporting
* Experience coordinating events or competitions
* Practical and hands-on
* Reliable and calm under pressure
* Approachable and solutions-focused
* Strong problem-solving skills and the ability to handle escalations effectively
* Comfortable coordinating people without needing formal authority
* Aligned with the values and community focus of Brisbane Netball Association
The Association Coordinator is required to maintain discretion and confidentiality and to always act in the best interests of the association. This is a critical operational role for Brisbane Netball Association. The Association Coordinator is required to work when and where netball is happening, particularly during competition periods and key association events.
This position is offered on 3 days a week, casual basis and will involve:
* Work outside of standard business hours
* Variable hours aligned to competition schedules, events and operational needs
While some administrative tasks may be completed during standard weekday hours, the role is inherently event and competition driven, and availability during game days is an essential requirement of the position. Flexibility will be provided where possible; however, applicants must be willing and able to work evenings and weekends to support the effective operation of the association.
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