This role involves providing timely quotations, pick up, delivery, and maintaining exceptional customer satisfaction.
A deep understanding of global logistics, airfreight operations, and effective performance under pressure in a fast-paced environment is required.
Key Responsibilities:
* Transportation solutions tailored to customer requirements are provided.
* Time-critical airfreight shipments are executed seamlessly from initial booking to final delivery.
* Shipment status is continuously tracked, real-time updates are provided, and issues are proactively identified for corrective actions.
* The primary customer contact prepares shipping documents.
* Countries and branches collaborate closely.
Requirements:
* Reading, analyzing, and interpreting business correspondence in English is essential.
* Airfreight operations experience with a strong understanding in logistics, pricing structures, and market dynamics is highly skilled and experienced.
* Excellent communication, writing, and organizational skills with the ability to multitask and meet deadlines are necessary.