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Veterinary clinic manager

Wollongong
Warrawong Vets
Vet
USD 60,000 - USD 80,000 a year
Posted: 5 September
Offer description

Clinic Manager – Veterinary Clinic (Casual with potential to Part-Time)

We are seeking an experienced and highly organised Clinic Manager to join our supportive veterinary team. This casual role (with the opportunity to move into a part-time position of 20–24 hours per week) is ideal for someone who enjoys leading people, managing operations, and ensuring a clinic runs smoothly.

While the position is primarily management-focused, flexibility to assist with occasional nursing support during staff shortages is essential.


Key Responsibilities


Team & Culture

* Lead and support the clinic team in partnership with senior nurses and the business owner
* Manage staff rosters and holiday coverage to ensure smooth operations
* Foster a positive, collaborative workplace and support a range of personalities within the clinic

Operations & Systems

* Oversee clinic accounts and ensure efficient record keeping
* Maintain accurate leave records and rostering in Deputy
* Monitor and manage stock levels to keep the clinic well supplied
* Ensure systems and processes are efficient and support ongoing improvements
* Assist with payroll processing if required
* Manage client follow-ups (scheduling surgeries, payments/accounts, complaints, outstanding accounts)

Marketing & Communication

* Oversee the clinic's marketing and social media presence (day-to-day posting managed by another staff member)
* Provide input and direction to ensure consistent, professional client communication

Flexibility & Support

* Provide hands-on nursing support if required during staff shortages
* Begin transition training in October, with the full role commencing in December


About You

* Proven experience in veterinary or healthcare practice management (minimum 2–3 years preferred)
* Certificate IV in Veterinary Nursing or equivalent (highly desirable)
* Strong organisational skills with exceptional attention to detail
* Confident in rostering, scheduling, and managing accounts
* Skilled at balancing multiple responsibilities and deadlines
* Excellent interpersonal skills, with the ability to manage and motivate a diverse team
* Flexible, proactive, and hands-on when needed
* Strong emotional intelligence for handling challenging situations and clients
* Must be an Australian citizen with full work rights


Why Work With Us


We are a close-knit, supportive team that genuinely cares about each other. Our clinic has strong systems in place to keep day-to-day operations smooth. We value work–life balance, and it's very rare that overtime is required.

If you're looking for a workplace where teamwork, trust, and wellbeing are valued as highly as excellent patient care, you'll feel right at home with us.

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