Customer Service Representative
We are seeking dedicated professionals who embody our brand values and share our commitment to delivering exceptional customer experiences.
Key Responsibilities:
* Deliver outstanding customer service by offering knowledgeable advice and seamless execution of operational processes.
* Maintain up-to-date knowledge of products and services to ensure customers receive tailored recommendations.
* Contribute to the smooth operations of the store through effective management of stock and loss prevention.
* Ensure visual merchandising is maintained and the store is presented in accordance with brand standards.
* Live and role model our company values, collaborating with your store team to drive results.
Essential Skills:
* A genuine passion for fashion with excellent customer service skills.
* Proactive with good problem-solving skills.
* Natural optimism and helpful enthusiasm in everything you do.
* Flexibility to work weekends and late trading hours according to business needs and peak trade periods.
* Demonstrating a 'can-do' attitude and showcasing our brand's passion for its products and customer-obsessed culture.
About Us:
We inspire modern living every day. An icon since 1974, we're famous for our effortless style and quality designs that are made to last.
We're recognized as a leading responsible retailer, proud to support local partnerships with suppliers, farmers, and communities.