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Administration & customer service coordinator (om-812)

Adelaide
Sharp & Carter
Customer Services agent
Posted: 23 September
Offer description

We're currently partnering exclusively with a respected national organisation to recruit an Administration Coordinator to join their Adelaide team. This is a 6-month contract role ideal for someone with strong administration, customer service or reception experience, looking to contribute to high-impact program delivery in a supportive and professional environment.

About the Role

As the Administration and Customer Service Coordinator, you'll play a vital role in supporting the delivery of national programs and events, primarily through administration, logistics coordination and virtual hosting. You'll also provide reception cover and general office support, ensuring the Adelaide office continues to deliver a seamless and professional experience for members, guests and internal stakeholders.

This position is primarily office-based, Monday to Friday. When face-to-face program delivery is limited, you'll be a key point of contact for the local office and contribute to smooth national operations.

Key Responsibilities

- Coordinate virtual program hosting, including setup, attendee support and smooth delivery
- Monitor inboxes and communication channels, resolve or escalate member and client queries professionally
- Work collaboratively with internal stakeholders and interstate teams to support national program delivery
- Provide backup support to the Office and Guest Services Team to help manage reception, facilities and employee experience in the member lounge
- Maintain high standards of presentation, service and attention to detail

Key Selection Criteria

- Prior experience in administration, coordination or reception roles
- Immaculate corporate presentation and grooming standards
- Strong communication and interpersonal skills, with the ability to work with senior stakeholders
- Confident using digital platforms and comfortable hosting or supporting virtual sessions
- Highly organised with the ability to multitask and manage competing deadlines

About the Organisation

Our client is a nationally recognised organisation focused on advancing leadership and governance. They offer a dynamic and collaborative work environment, where professional development and high-quality service are at the forefront. This is a great opportunity to join a reputable team and contribute meaningfully to impactful national programs.

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