HPE Aruba APJ Delivery ManagerThis role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office.Who We Are:Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career, our culture will embrace you. Open up opportunities with HPE.Job Description:The HPE Aruba APJ Delivery Manager is responsible for growing and driving related professional services revenue for the region and ensuring projects are delivered with high customer satisfaction. Your primary role will be to help sell and deliver high-quality networking professional services, working with Account Executives to identify, drive, and close new opportunities. You will understand customer business outcomes and guide project teams through pursuit and execution of large projects. You will also participate in maintaining a high customer renewal rate through service delivery excellence.Your Key Responsibilities:Meet & exceed professional services bookings and revenue objectives.Ensure customer satisfaction with professional services delivery.Scope and estimate projects, prepare and present proposals, and negotiate services contracts.Communicate the value of HPE Aruba delivery services to customer leaders.Maintain and manage services forecasts; ensure clear communication with customers and internal teams.Support sales teams by working with regional and area sales leaders.Resolve delivery challenges, address resource conflicts, scoping issues, and manage expectations.Develop, mentor, and coach professional services teams for optimal performance.Contribute to building and growing HPE Aruba Services presence in the region.Understand customer needs at local, regional, and global levels to analyze delivery requirements and contribute to strategic planning.Develop strategies and processes related to performance metrics, escalation, change management, and communication.Manage expense and cost targets for service delivery, implementing controls.Identify revenue opportunities and support pursuit activities.About You:Proven track record of meeting or exceeding professional services revenue goals and managing technical customer-facing resources.At least five years’ experience leading a technology-focused professional services practice.Leadership skills to manage cross-cultural, cross-tower, cross-business teams effectively.Experience managing business and contract lifecycle for Professional Services and networking offerings.Expertise in delivery methodologies and strong project management skills.Ability to present effectively in person or virtually to business and technical audiences.Highly organized, with experience scaling organizational growth and maturity.Strong communication skills, both written and verbal.BA/BS in a technical discipline is desirable.Additional Skills:Accountability, Action Planning, Active Learning, Active Listening, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Data Analysis, Design Thinking, Empathy, Follow-Through, Growth Mindset, Managing Ambiguity, and more.What We Can Offer You:Health & Wellbeing: Comprehensive benefits supporting physical, financial, and emotional health.Personal & Professional Development: Programs to help you reach your career goals, whether becoming a knowledge expert or applying skills in other divisions.Unconditional Inclusion: We celebrate individual uniqueness and value varied backgrounds, with flexibility to manage work and personal needs.Let's Stay Connected:Follow @HPECareers on Instagram for updates on people, culture, and technology at HPE.Job Details:Job: ServicesJob Level: Manager_2HPE is an Equal Employment Opportunity employer, valuing diversity and inclusion, and does not discriminate based on race, gender, or other protected categories.About the companyThe Hewlett Packard Enterprise Company is an American multinational enterprise IT company based in San Jose, California, founded in 2015 after splitting from Hewlett-Packard.
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