Key Responsibilities:
* Provide exceptional customer service, ensuring a seamless and engaging experience through great communication and excellent product knowledge.
* Consistently exceed customer expectations by delivering results that meet or exceed targets, fostering long-term relationships and driving sales growth.
* Collaborate with store teams to achieve business objectives, promote the brand, and enhance the shopping experience.
* Maintain a safe working environment for team members and customers, focusing on wellbeing and promoting responsible retail practices.
* Stay up-to-date with products, using available tools to enhance knowledge and share insights with customers.
* Assist in visual merchandising and store presentation to maintain brand standards and optimize store displays.
* Contribute to smooth store operations through effective stock management, loss prevention, and providing recommendations for improvement.
Attributes We're Looking For:
* A genuine passion for fashion with strong customer service skills, demonstrating a natural flair for building relationships and delivering results.
* Proactive and resourceful, with good problem-solving skills and the ability to adapt to changing situations.
* Optimistic and enthusiastic, with a 'can-do' attitude and a commitment to excellence.
* Flexible and able to work weekends and late trading hours as required, with a willingness to learn and grow within the organization.
* Embodying the Country Road Group's values and culture, you are a passionate advocate for our brands and a true ambassador of our customer-obsessed approach.
Why Join Us:
* Be part of an iconic lifestyle brand with a reputation for quality and style.
* Reward and recognition through generous employee discounts and benefits packages.
* Excellent career progression opportunities across our global organization, with a focus on developing your skills and expertise.
* A diverse and inclusive work environment that promotes collaboration, creativity, and innovation.
* Join a company committed to sustainability, social responsibility, and community engagement, making a positive impact on the world around us.
At Country Road, we believe in empowering our team members to grow, develop, and thrive in their roles. If you are a motivated and passionate individual who shares our values and is eager to contribute to our success, we encourage you to apply for this exciting opportunity.