Add expected salary to your profile for insights.At Eagers Automotive, we are more than just automotive retailing; we are a multi-faceted cohort of great people doing great things.Zupps Mt Gravatt has a vacancy for a Service Advisor to join the busy team.The successful applicant will demonstrate a professional approach, passion, willingness to follow process, and an eager attitude to provide an exceptional experience for our customers. We will give you the tools and training to succeed in this role. Reporting directly to the Service Manager, this will be a dynamic and rewarding position.At Eagers Automotive, we aim to be Australia's most admired Automotive Group. With 112 years of history and over 8,000 employees across Australia and NZ, we offer endless career progression opportunities. We are more than just automotive retailing; we are a vibrant community of great people doing great things.About this role:Connect with customers at the desk and over the phone, build rapport quickly, and act with integrity.Deliver an exceptional customer experience with professionalism.Be eager to learn and humble when mistakes happen—after all, we are human.Use an owner's mindset to manage your time, prioritize tasks, and meet service deadlines.Be adaptable and flexible to change, as things move quickly here.Keep customers updated on their vehicle servicing.Liaise with the team to ensure jobs are completed on time.Obtain accurate pricing and prepare invoices.Handle complaints and ensure prompt resolution.While Service Advising experience is highly desirable, all automotive and customer service experience will be considered.Must haves:What's on offer:An above-award salary and commission structure.Support from an experienced team and employee-centric manager.Opportunities for personal and professional development.A pathway to further opportunities within the Group.Ongoing training—WE invest in YOU!A staff rewards program with highly valued prizes.Discounted health insurance, finance, and insurance.Employee purchase policy.Employee assistance program.Novated leasing and vehicle subscription offers & more.We strongly believe in our Core Values: Integrity | Inclusiveness | Owner's Mindset | AgilityHow do your skills match this job?Sign in and update your profile to get insights.
#J-18808-Ljbffr