Empower Others to Thrive
The opportunity exists to lead a dedicated team in a warm and welcoming 98-bed care home. As a Quality and Education Manager, you will take on a meaningful role where each day brings new opportunities to coach, mentor and lead with purpose. With the freedom to shape best practice and inspire others, your work will have a lasting impact.
You will be responsible for providing quality focused leadership and coaching, guiding team members in relation to documentation/recording to ensure care and services provided meet expected outcomes. This includes developing team members' knowledge and understanding of expectations of practice within the framework of the Aged Care Quality Standards and their own scope of practice.
Key responsibilities include:
* Providing quality focused leadership and coaching and guidance in relation to documentation/recording.
* Developing team members knowledge and understanding of expectations of practice within the framework of the Aged Care Quality Standards and their own scope of practice.
* Maintaining the Care Home's Plan for Continuous Improvement (PCI) in collaboration with leadership team including the transfer of insights from the Quality Indicator Report and monthly review meetings with other leadership team members.
* Responsible for ensuring Government NQIP (National Quality Indicator) program data is submitted in line with Bupa timeframes, and analysed, with any improvements documented and actioned.
* Coordination and completion of all monthly Care Home Audits within the Operations Essential audit program.
* Management and delivery of the highest quality clinical care of Residents, including assessment, planning, implementation, and evaluation.
* Maintain accurate records and documentation consistent with policy, legislation, and privacy requirements.
What We Are Looking For
To succeed in this role, you will need to possess a Bachelor of Nursing with current APHRA registration, strong interpersonal and delegation skills, and a passion and tailored approach to development, training and education. Postgraduate qualification in Aged Care and Cert IV in Training and Assessment (TAE40116) are desirable but not necessary. You should also demonstrate a proven track record in identifying, delivering and maintaining quality clinical care, coaching & training, success in overcoming and managing noncompliance in staff training, ability to foster a team environment and build collaborative relationships, highly effective communication, leadership, and relationship management skills, and an extensive understanding of Resident Rights, Aged Care Accreditation Standards and Outcomes.
Benefits
We offer comprehensive induction and buddy programs, access to leading training and professional development, and a real say in shaping the future direction of the business and your own career because we believe that when you grow, our organisation grows. Comprehensive induction and buddy program ensures that you are set up for success from the outset and ease you into your new role with support. The gratitude of our residents and their families is passed on to staff who deserve it via our recognition and reward program. We are committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.