FinPOWER Mango Hill, Queensland, Australia
Account Manager
finPOWER Mango Hill, Queensland, Australia
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Head of Account Management & Support | finTECH | Leadership | Solutions
Company Description
finPOWER is an Australian-based FinTech providing the market's leading loan management software, finPOWER Connect. With over 40 years of innovation, finPOWER Connect is highly regarded for its usability and focus on loan origination, credit, customer, and loan management. The software is used by over 400 lenders, merchants, investment managers, banks, non-profits, law firms, and governments. The finPOWER Australia team is based in North Lakes, Queensland, and specializes in support, account management, product development, and software solutions.
Role Description
This is a full-time on-site role located in Mango Hill, QLD for an Account Manager. The Account Manager will be responsible for managing client accounts, ensuring customer satisfaction, developing and maintaining long-term relationships with key clients, and providing strategic support to clients. The role includes analyzing client needs, identifying opportunities for account growth, and collaborating with internal teams to deliver product solutions that meet client requirements.
Qualifications
* Strong account management, client relationship management, and customer service skills
* Experience in identifying client needs, strategic planning, and account growth
* Excellent verbal and written communication skills
* Proficiency in using CRM software and other account management tools
* Ability to work in a fast-paced environment and collaborate with cross-functional teams
* Knowledge of the fintech industry is highly desirable
* Experience with implementation of software.
* Bachelor's degree in Business, Finance, IT, or a related field.
Seniority level
* Seniority level
Entry level
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Business Development
* Industries
Software Development
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