Customer Care Jobs Offered at a Financial Services Company
Are you looking for a customer care job that offers a unique blend of financial services and employee benefits? This role could be the perfect fit for you. As a Customer Care Consultant in our contact centre, you will champion our value of Customer Always, demonstrating a customer-centric mindset in all your interactions.
The role is designed to provide an entry point into the financial services industry, with training and tools provided to ensure success. Our company provides comprehensive learning and development opportunities to support career growth. We also offer novated leasing benefits, 12 weeks paid parental leave, and access to our Parents Portal.
This position requires strong customer service focus, recent experience working in Contact Centre, Retail or Hospitality, and exceptional verbal and written communication skills. A keen problem solver who thinks outside the box and demonstrated attention to detail are also essential qualities for this role.
To thrive in this role, you should have a passion for delivering exceptional customer experiences and a commitment to ongoing learning and development. If you enjoy assisting customers with their enquiries and can provide simple explanations to complex issues, then we would love to hear from you.
Our company fosters an environment where all differences are valued and respected. We encourage individuals from all backgrounds to apply, including those caring for someone or living with a disability, LGBTQIA+ and culturally diverse applicants. We also embrace hybrid working and welcome conversations about flexibility.