As our highly valued Medical Receptionist, you'll use your skills and expertise to provide quality care to patients with a wide range of heart and cardiovascular conditions.
This will be a 3 day per week hybrid reception/tech position (Monday, Tuesday & Thursday) and will be primarily based in our Joondalup clinic although it will require occasional travel to one of our other locations. You are responsible and accountable for providing and achieving a high quality, accurate and efficient reception and administrative service to the practice and its patients.
Responsibilities
* Daily operational management of the front desk which includes but is not limited to general reception and administrative services for the clinic including answering phones, making and managing patient appointments
* Effective diary management incorporating consultation and testing appointments in line with utilisation targets, key performance indicators and administrative protocols for appointments, testing and hospitals admissions
* Attention to detail and pride in delivering consistently accurate work with aptitude and integrity
* While this will be more admin based duties will also include ECGs and cardiac monitor fitting (full training will be provided)
Qualifications
* Demonstrated ability to provide excellent patient care and customer service, ensuring a positive experience for all
* Proven track record of effectively working both independently and as part of a team to achieve organizational goals
* Strong computer skills, including familiarity with Microsoft Access and the capacity to quickly adapt to medical software systems
* Exceptional organisation and communication skills, enabling efficient teamwork within an administrative support setting
* Outstanding phone manner and adeptness in handling various patient inquiries, reflecting a high standard of professionalism and attentiveness.
* Ability to travel to all of our clinics when required (driver's licence/motor vehicle would be an advantage).
Benefits
* The opportunity to work for one of the most influential healthcare providers, pioneering the way for innovation in cardiac diagnostics and treatment.
* Create the work-life balance you need with flexible work arrangements and the option to purchase additional annual leave.
* Range of benefits such as 12 weeks paid parental leave
* Work with a connected, collaborative team.
* Ongoing opportunities for further career development in the Cardiac Physiology field, with defined career pathways.
Advara HeartCare is an Equal Opportunity Employer that values the diversity of its people. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.
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