Hotel Food Operations Manager
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Company Overview
Nestled in the heart of Australia's Gold Coast, a hotel features 408 well-appointed rooms, an outdoor swimming pool, restaurant, bar, tennis courts, gymnasium, and games room.
The hotel offers dedicated Conference & Events facilities catering for up to 500 guests.
About the Job
We seek an experienced and influential Food Operations Manager to join our team.
The ideal candidate will have extensive experience managing operational Food teams.
Reporting to the General Manager, you will collaborate with the Leadership Team to ensure the success of the hotel, focusing on the Food departments.
Your ability to collaborate effectively, entrepreneurial mindset, passion for food and guest experience, and revenue-generation skills will be crucial for success in this role.
Key Responsibilities
* Provide strategic direction, monitor performance, and manage teams within your departments.
* Oversee daily operations of food outlets, conferences, and events to ensure smooth, profitable, and efficient service.
* Offer guidance and support to the food, beverage, and kitchen teams.
* Deliver on the brand promise.
* Maintain operational systems, promote best practices, and innovate business methods.
* Coach, develop, and influence leadership to enhance profitability and performance.
* Align departmental goals with overall hotel strategies.
* Uphold the brand promise in all interactions.
Qualifications and Experience
Strong industry knowledge, passion for hospitality, especially in busy settings.
Proven leadership in managing sizable teams and fostering a positive culture.
Ability to attract customers, train and develop staff, and work closely with Talent teams.
Analytical skills to evaluate operations and propose improvements.
Dedication to guest experience and stakeholder engagement.
Business acumen to maximize profits while maintaining service quality.
Experience with key software and tools.
Additional Benefits
Ongoing career and professional development opportunities.
A rewarding work environment.
Global discounts on hotel accommodation and F&B.
Complimentary parking and dry cleaning.
Paid birthday or wellness leave.
Free staff meals during shifts.
Accor Career Milestone and birthday celebrations.
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