Customer Service Representative Job Description
We are seeking a Customer Service Representative to join our team.
The ideal candidate will have excellent interpersonal skills, be able to work in a fast-paced environment, and possess a vibrant personality with the ability to convert in-store promotions. A safety-first approach is essential, as well as flexibility with your schedule to work a variety of hours across a 24-hour operation.
Key Responsibilities:
* Build lasting connections with customers through extraordinary interpersonal skills
* Keep pace within an active and busy environment with energy and motivation
* Prioritize tasks without sacrificing the customer experience
* Convert in-store promotions with confidence
* Assist in emergency situations with a level-headed approach
Benefits:
* Generous hourly rate above industry standard
* Job stability with an essential service
* Discounts on in-store items
* Supportive health and wellbeing benefits
* Free on-site parking
* Fuel Discounts
As a Customer Service Representative, you will play a vital role in shaping the retail experience for our customers. You will help us learn from each customer interaction, so we can evolve our products and services to meet their needs.
Working Hours:
Our stores operate 24/7, allowing our customers to stock up on essential groceries, grab a hot snack, or take a moment to unwind. You will work a variety of shifts, including nights and weekends.
Career Opportunities:
Within corporate and functions, you could work anywhere from sales and marketing, corporate retail to finance or engineering. Career opportunities range from interns and graduates right through to senior level leaders.