29th September, 2025
About CTM
Corporate Travel Management (CTM) is a global leader in business travel management services.
We drive savings, efficiency, safety and sustainability to businesses and their travelers in every corner of the world.
Its proven business strategy combines personalised service excellence with client-facing technology solutions to deliver a return on investment to clients.
CTM was founded in 1994 in Brisbane and today is one of the largest travel management companies in the world!
At CTM, our people are our greatest asset.
We are a team of collaborative, innovative and future-focused professionals we work with the company's values in mind; Connect, Deliver and Evolve.
About the Role
The Head of Supplier & Product Enablement ensures the CTM Partner Network is fully equipped to deliver commercial value through supplier alignment and product adoption.
The role embeds CTM's global supplier programs and technology platforms across the partner base and assesses partner market technology and product capabilities to identify opportunities where CTM's offerings best complement and strengthen client solutions.
This role supports the Global Head of Partner Network by delivering the adoption and enablement outcomes required for the long-term success of the Partner Network.
Responsibilities and Duties
Supplier & Product Enablement
- Drive adoption of CTM’s global supplier programs (air, hotel, GDS) across the Partner Network.
- Collaborate with CTM’s global supplier relations teams to ensure partner volumes are aligned with supplier agreements.
- Work with CTM Product and CTO teams to deploy platforms (CTM Portal, Profile, Sleep Space) across partner agencies.
- Build ROI and adoption models to demonstrate the impact of supplier and product integration.
Adoption & Performance Support
- Ensure supplier and product adoption metrics are integrated into the Partner Value Scorecard.
- Monitor usage data, working with Partner Network Relationship Managers and Compliance & Performance to address adoption challenges.
- Support enablement programs that improve consistency and partner engagement with CTM solutions.
Strategic Collaboration
- Act as intermediary between CTM’s product/technology teams and partners to validate requirements and inform product development.
- Provide supplier and product inputs into partner market readiness assessments (led by the Global Head of Partner Network).
- Partner with Commercial Enablement to ensure supplier and product adoption supports multinational sales opportunities.
Stakeholder Engagement
- Work closely with Partner Relationship Managers to ensure partners have a unified and consistent experience of CTM.
- Collaborate across CTM functions (Supplier Relations, Product and CTO) to drive supplier and product adoption.
- Share insights on partner market product and technology capabilities with CTM stakeholders to inform sales positioning, product roadmaps, and supplier negotiations.
- Represent CTM in discussions with partners and suppliers where supplier programs, product adoption, or technology enablement are the central theme.
Knowledge, Skills and Abilities
- Strong commercial and analytical skills, with experience linking adoption to measurable outcomes.
- Strong supplier and client negotiation skills, with a track record of driving compliance, adoption and long-term partnerships.
- Skilled at building trusted relationships across multiple cultures and geographies.
- Excellent collaboration and stakeholder management capability; able to bridge commercial, supplier, and technical functions.
- Cultural fluency and experience working across multiple geographies.
- Demonstrated ability to lead organisational change, establish governance and drive accountability in complex networks.
- Data-driven, commercially focused and highly team-oriented.
- Willingness to travel extensively.
Education and Experience
- Significant senior leadership experience in corporate travel, supplier management, and product or technology enablement.
- Proven ability to drive adoption of products and supplier agreements across distributed or partner-based networks.
- Proven ability to evaluate partner product and technology ecosystems to inform sales positioning and integration opportunities
Why CTM?
CTM offer a strong, established, and sustainable work environment which will support your career development and wellbeing.
As a global organization CTM offers a range of employee benefits that you can access, including;
- Travel discounts
- Perkbox - Retail, Lifestyle, Entertainment and Health and Wellness discounts & benefits
- Training and Development opportunities
- Annual Volunteer Day
- x2 Wellness/Chillout Days
- Blended work arrangements with hybrid WFH flexibility
- 2 Weeks extra leave - Purchase Leave
CTM is committed to the unique contributions of all our people and actively encourage candidates with all abilities and diverse backgrounds to apply.
Come work for a global award-winning company that values its people, community, and technological innovation.
Apply For Job
Required Skill Profession
Operations Specialties Managers
📌 HEAD OF SUPPLIER & PRODUCT ENABLEMENT PARTNER NETWORK
🏢 Corporate Travel Management
📍 Melbourne